December 2017 – Rockstar of the month
At Delegate Solutions, we believe our greatest assets are our Team Members.
They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.
Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.
Leadership Nominated Rockstar is:
Why she’s chosen:
Beth is this month’s Leadership choice for Rockstar! Our Leadership team nominated Beth because of her unfailing commitment to supporting the Leadership team as well as our team and Clients with expert quality and care. The definition of dependable, Beth never hesitates to help when asked to take something on. Her happy disposition shines through everything she does and her spirit of helpfulness is alive daily in her work, always going the extra mile to help and serve others.
Beth displays our core values daily by always acting as a friendly, resourceful problem-solver, honoring her commitments and delivering a Wow experience for our clients. We are so proud to have her represent our team on every level this month and every month! Great work Beth!! xoxo
Peer Nominated Rockstar is:
Why she’s chosen:
Jen is this month’s Rockstar, chosen by her peers. One of our most tenured team members, Jen is always to help other team members. Her positive attitude and ability to simplify makes working with her a joy. Her commitment to being a seasoned team player always while holding true to Delegate process brings so much value to our team as a whole.
A teammate shared, “Jen always operates with honesty and integrity!” Another offered: “She covered a client for me while I was out after the hurricane. She kept the client very happy and made it a breeze to transition back to work when I returned. I will be forever grateful for that!” All around, Jen really exhibits our Core Values. We are so blessed to have you on our team, Jen. xoxo
How we select our Rockstar:
One member is chosen by the Leadership Team based on their:
1-Contribution to our Shared Learning
2-Attention to detail with our internal reporting process
3-Support with new team members
4-Attendance at our weekly team meetings and Monthly Training
And the 2nd ROCK STAR is chosen by their peers
Because of their demonstrated connection to at least one of our core values —
• Operate with honesty and integrity
• Proactively seek ways to create value for our clients
• Act as generous, friendly, resourceful problem solvers
• Create a wow experience for our clients
• Remain goals-focused honoring our commitments