FEBRUARY 2018 – ROCKSTAR OF THE MONTH
At Delegate Solutions, we believe our greatest assets are our Team Members.
They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.
Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.
Leadership Nominated Rockstar is:
Why she’s chosen:
Sarah is this month’s Leadership choice for Rockstar! Our Leadership team nominated Sarah because of her relentless commitment to helping our clients uplevel their businesses. Sarah’s ability to help clients dial into an issue and formulate a workable solution is one of her unique talents. Her ever-calm spirit of helpfulness coupled with her dedication and reliability exemplifies the Delegate difference.
One of the clients she works with shared:
“Sarah is really great! Not only is she fantastic, but I have access to all the resources the company offers, even if it is outside the skill set of Sarah. It’s really more like an outsourced admin department than a virtual assistant. I will have more work to hand off in the future!”
Sarah hails from Houston, and this past year she and her family lost their home to Hurricane Harvey. The entire Delegate team stepped in to support her personally and professionally with gift cards, prayers, and even client coverage. Throughout that entire life-changing process, Sarah continued to display our core value of honoring our commitments and remaining goals-focused.
We are so proud to have her represent our team on every level this month and every month! Great work Sarah!! xoxo
Peer Nominated Rockstar is:
Why she’s chosen:
Alayne is this month’s Rockstar, chosen by her peers. One of our newer team members, Alayne has already garnered much love from the collective Delegate Team! The team shared:
“Alayne embodies the core value of acting as a generous, friendly resourceful problem solver”
“Alayne’s happy and helpful disposition shines every day both with the clients she works with and with our team.”
“Awesome teammate with a great attitude!”
“Alayne is always happy to help out where there is a need and pitches in with a smile on her face.”
Alayne has the ability to excel in situations that require strategic organization of information. Combining her innate affinity for our core values and her talent with both strategies and tactics makes Alayne a wonderful choice for our Peer Rock Star.
We love having you on our team, Alayne! Xoxo
How we select our Rockstar:
One member is chosen by the Leadership Team based on their:
1-Contribution to our Shared Learning
2-Attention to detail with our internal reporting process
3-Support with new team members
4-Attendance at our weekly team meetings and Monthly Training
And the 2nd ROCK STAR is chosen by their peers
Because of their demonstrated connection to at least one of our core values —
• Operate with honesty and integrity
• Proactively seek ways to create value for our clients
• Act as generous, friendly, resourceful problem solvers
• Create a wow experience for our clients
• Remain goals-focused honoring our commitments