JANUARY 2020 – ROCKSTARS OF THE YEAR


JANUARY 2018 – ROCKSTARS OF THE YEAR

At Delegate Solutions, we believe our greatest assets are our Team Members.

They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.

 

Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.

This Year’s Rockstar Nominees are:

AMBER L.

Amber L - DS Associate

Why she’s chosen:

Congratulations to Amber, our 2019 Leadership Rockstar Nominee!  Amber has absolutely put 2019 to bed like the amazing ROCK STAR she is! She has learned how to integrate life and work like a champion, and the team, both new members and senior know they can reach out to her for ideas on how to get it right! When we hear that Amber is paired with a client, we can rest assured that nothing will get missed, and that client will love her friendly efficient disposition.

One of our clients is taking a 6-week break in Asia. He said he “wouldn't have been able to do it if it weren't for Ambers knowing how to handle his business for him!” he added that he has “total peace of mind knowing that she is there to take care of everything!” Whether it’s helping her team with projects or taking care of clients' needs, Amber gets it done, and gets it done right the first time! We love you, Amber! xoxoxo

ILENE

Ilene - DS Associate

Why she’s chosen:

Congratulations to Ilene, our 2019 Peer Rockstar Nominee! Ilene was chosen for her outstanding teamwork and embodiment of Delegate’s core values. Throughout the year teammates have raved:

“Ilene is wonderful to work with! She’s always calm and willing to help. I am so grateful to be on a team with her!”

“Ilene has been my rockstar. So patient and kind!”

“Her positive energy radiates to those around her.”

“Ilene exemplifies the core values, is super positive, willing to learn and take advice, and always strives to make sure her clients are having a great experience”

“Always checking in and offering to assist. Ilene is a natural Rockstar!”

“She is always positive, helpful, and insightful. It is a pleasure working with her every day!”

“Ilene continues to impress me with her mad Strategist skills! Always on top of things - and a pleasure to work with!”

“Personable, caring and supportive every step of the way.”

Thanks for being the amazing person you are, Ilene! We love you. XOXO

How we select our Rockstar:

 

 

One member is chosen by the Leadership Team based on their:

 

1-Contribution to our Shared Learning

 

2-Attention to detail with our internal reporting process

 

3-Support with new team members

 

4-Attendance at our weekly team meetings and Monthly Training

 

 

 

 

 

And the 2nd ROCK STAR is chosen by their peers

 

Because of their demonstrated connection to at least one of our core values —

• Operate with honesty and integrity

 

• Proactively seek ways to create value for our clients

 

• Act as generous, friendly, resourceful problem solvers

 

• Create a wow experience for our clients

 

• Remain goals-focused honoring our commitments