MARCH 2019 – ROCKSTAR OF THE MONTH
At Delegate Solutions, we believe our greatest assets are our Team Members.
They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.
Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.
Leadership Nominated Rockstar is:
Why she’s chosen:
Amanda is this month’s Leadership choice for Rockstar! Our Leadership team nominated Amanda because of her intuitive and effective approach to supporting our clients. Amanda consistently leads clients using our Delegate Method™ in conjunction with her expert knowledge to help others implement Strategic Coach ® Methodologies in their business. As one of our most tenured team members, she never fails to disappoint as she diligently works to help clients move goals forward with action and proactive planning.
One client shared: “Amanda is great. She’s also not what I set out for… I came to you looking for a virtual assistant and what I got is a member of the team. She’s working very closely with our head of ops as we build the process and stability for our ideas…Had I got what I was looking for, I can’t imagine I’d have that person working with us in this fashion.”
Another shared: “Amanda is quick at getting things done – and doing them well. She is really good at creating processes.”
Amanda displays our core values daily by proactively seeking ways to create value for our clients and always remaining goals-focused. All delivered with her classic Texas charm and warm, insightful spirit.
We are so proud to have her represent our team this month and every month! Great work Amanda!! xoxo
Peer Nominated Rockstar is:
Why she’s chosen:
Sarah is this month’s Peer Nominee for RockStar! Her knowledge, commitment, and calmness shine through to our team. “She is a great mentor! Sarah is very dedicated and always willing to help,” shared a team member.
Another said, “Sarah’s calm nature, organized thought process helped dissolve a difficult situation. The client sent a note of appreciation the following week.”
One of her peers summed it up perfectly by saying, “Sarah is amazing….Sarah is 100% genuine and I know that she always operates with honesty and integrity!”
Way to go, Sarah! Thank you for the amazing person you are! We’re so grateful to have you on our team!
How we select our Rockstar:
One member is chosen by the Leadership Team based on their:
1-Contribution to our Shared Learning
2-Attention to detail with our internal reporting process
3-Support with new team members
4-Attendance at our weekly team meetings and Monthly Training
And the 2nd ROCK STAR is chosen by their peers
Because of their demonstrated connection to at least one of our core values —
• Operate with honesty and integrity
• Proactively seek ways to create value for our clients
• Act as generous, friendly, resourceful problem solvers
• Create a wow experience for our clients
• Remain goals-focused honoring our commitments