NOVEMBER 2018 – ROCKSTAR OF THE MONTH
At Delegate Solutions, we believe our greatest assets are our Team Members.
They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.
Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.
Leadership Nominated Rockstar is:
Why she’s chosen:
Dana is this month’s Leadership choice for Rockstar! Our Leadership team nominated Dana because of her consistent desire to be a helpful, friendly resource to our team and our clients. She is always looking for ways to contribute and add value to the work we do at Delegate. One client even shared: “Dana is killing it!” She has shown tenacity and commitment to her work and the clients she supports, always willing to dig in and get the job done.
Whether in a Strategist or Implementer role, Dana consistently operates as a team player and loves to step up to the challenge of helping others achieve order and success. We are so proud to have her represent our team on every level this month and every month!
Great work Dana!! xoxo
Peer Nominated Rockstar is:
Why she’s chosen:
Melissa is this month’s peer choice for Rockstar! Melissa has rocked through our training with grace and professionalism. As a new member of our Client Facing team, she has shown her commitment to creating a wow experience for both clients and her team-mates. “Melissa has been so wonderful to work with.” shared a co-worker. She has stepped in to help with coverage for an account, and as one member of our team said, “She is very proactive.” We couldn’t ask for a better addition to our team. Thank you, Melissa! We’re so happy to honor you this month.
You Rock! xoxo
How we select our Rockstar:
One member is chosen by the Leadership Team based on their:
1-Contribution to our Shared Learning
2-Attention to detail with our internal reporting process
3-Support with new team members
4-Attendance at our weekly team meetings and Monthly Training
And the 2nd ROCK STAR is chosen by their peers
Because of their demonstrated connection to at least one of our core values —
• Operate with honesty and integrity
• Proactively seek ways to create value for our clients
• Act as generous, friendly, resourceful problem solvers
• Create a wow experience for our clients
• Remain goals-focused honoring our commitments