FOR THE THINGS YOU HAVE TO DO
Your time and energy are what grows your company.
Our Executive Virtual Assistants understand that.
_______________________________
As a seasoned leader, you know your most impactful contribution to your business is your ideas, vision, and relationships. You've incorporated AI and delegated tasks to free up time, but you want to increase your leadership abilities through bigger delegations. You need a sophisticated, proactive support system around you to help you reach the next level of freedom.
We are the last stop on your delegation journey.
You've tried other virtual assistants both near and offshore, but they never quite met your expectations. They might have excelled in some areas but fell short in others, ultimately failing to meet your needs. That's why, instead of relying on one "unicorn" assistant, we leverage the unique abilities of a team of three admin professionals. This collaboration anticipates your needs and elevates you to make your most impactful contribution.
We use our proven delegation system.
At Delegate Solutions, we are here to protect you, your ideas and your time. More than just Executive Virtual Assistants; our US based teamed-approach coupled with our proven delegation strategies improves your productivity and efficiency for the things you have to do.
By organizing your priorities, helping you stay accountable with follow-through and working proactively on your behalf, our system as a service ensures you reach new levels of freedom to focus on your most impactful contribution to your business.
Our unique approach to executive support is designed for YOU.
We don't take a one-size fits all approach in our work. Each leader we work with has their own style, needs, goals and ideas. Our team of Executive Virtual Assistants work as a team to create a unique support experience than you may have had in the past. They are trained and managed on our framework and methodologies to help you stay organized, on track and focused on what truly matters. And that looks different for each client we work with!
HERE’S HOW OUR TEAM OF EXECUTIVE VIRTUAL ASSISTANTS RUN OUR SYSTEM WITH YOU:
Delegation Strategy
We take the guesswork out of how and what to delegate. Our team creates a custom, proactive strategy that brings results from day 1.
System as a Service
Our proprietary delegation system keeps everyone focused on elevating you, and allows our team to proactively identify activities we can take off your plate through AI or delegation.
Teamed Approach
Our managed solution brings together a thinker and a doer to strategically clear your plate. This unique approach ensures you always have a strong team surrounding you.
Focus on your most impactful contribution to your business.
OUR PROVEN PROCESS
_______________________________
After nearly 20 years of industry experience helping leaders with delegation, we have refined a proven way that we do what we do. Unlike other traditional virtual assistants who look to you to provide the "what and how" of delegation, our team of W2 employees deploy our unique and trusted proven process with our clients. Designed to run alongside our Delegate Freedom System™, our process is guaranteed to increase your freedom and impact week over week.
-
How is Delegate’s Strategic Support service different than other resources in the Virtual Assistant world?
There are many ways! First, Delegate works in a teamed approach. We have structured our service to create redundancy so that you are not relying on one single individual to cover your support needs. This means that as you grow, you’ll never need to find, manage or train a support resource again!
Second, Delegate takes a consultative approach to delegation. A Virtual Assistant is a task-based resource, where YOU have to identify and manage the delegation and the deliverable. At Delegate, we structure the delegation for you based on your unique goals and help identify the leverage points that will give you the most ROI.
That approach to delegation coupled with the third element, accountability which translates to reliable, proactive support is what really creates leverage for you and your team. Our team helps clients and their teams each week stay accountable to their most important work.
-
I've heard Delegate Solutions believes that a Virtual Assistant isn’t the answer for entrepreneurs, their teams, and businesses. What does that mean?
Learn why you need more than a Virtual Assistant HERE.
-
What is the Delegate Solutions Guarantee?
Delegate Solutions offers a 30-day money back guarantee. If you are not satisfied within the first 30 calendar days of service, just let us know and we will give you a full refund on your first month’s service.
-
Tell me a little about who is part of the Delegate Solutions team:
We pride ourselves on home-growing our talented, seasoned and professional team. All of our Associates are Delegate Certified. This means:
- 50+ hours of Delegate training before working with clients
- Average 18+ years of professional experience supporting others
- .06% out of 14,000+ applicants selected to join us last year
- Ongoing training hours required annually to maintain certification
We have perfected our hiring formula to ensure the best fit for our service deployment. Our team is thoroughly vetted and trained by our team for many months before they ever interact with our clients. In fact, we hire less than one percent of the applicants who would love to join our team. Learn about this month’s Delegate Solutions Rockstars HERE.
-
How does the arrangement work?
Clients contract with us in retainer agreements. Retainer clients have a consistent monthly need for support. They maintain their volume each month and require regular (usually daily) maintenance for ongoing, recurring tasks. Clients in retainer agreements commit to a specific number of hours per month and the hourly rates are discounted. Retainer arrangements start at 25 hours per month.
Our work is time-based and we track our time by the minute. It’s good to have a sense of your volume needs, but if you don’t we can help you figure that out. All of our clients sign a client agreement and pre-payment is required to begin services. We also offer the convenience of auto-billing.
-
Will your team adopt my branded email?
Absolutely. It’s rare that this doesn’t happen in our work with clients. We feel it’s the best way to support you seamlessly with your network of relationships. Delegate is not responsible for expenses incurred with this type of email setup..
-
What days and hours can I expect my dedicated team to be available?
Delegate Solutions holds standard business hours, Monday through Friday 8am-5pm based on where the team is located. Our headquarters are on EST. You are free to reach out to your dedicated team members at anytime, however if after hours, they will promptly respond back the next business day. We encourage our team (as well as our clients) to take a break from their work to recharge on nights and weekends to spend time with the people that matter most, family and friends.
-
Does Delegate Solutions observe major U.S. holidays?
We do! Delegate Solutions closes on the following days so our team can take a free day:
- New Year's Eve - half day
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Day Before Thanksgiving - half day
- Thanksgiving
- Day After Thanksgiving
- Christmas Eve - half day
- Christmas Day
*Additionally, we support and encourage our team members to observe major holidays that are important to their cultural and religious backgrounds.
-
What types of clients and industries do you support?
At Delegate we focus on executive strategic support for highly successful entrepreneurs, executives and their teams in most any industry. We look to work with clients who (1) understand the leverage and ROI that effective delegation provides and (2) are clear on their goals for what they are trying to achieve.
*We currently do not support the Wealth Management/Financial Advisory industry.
-
What exactly can you help me with?
Service programs vary from client to client. We are “goals-focused delegation strategists”, so we are always looking to develop support strategies that are in line with what you are trying to achieve. We also look at tasks you are doing that you don’t enjoy or that don’t need to be done by you and incorporate that into our strategy. This can change and adapt over time as you grow.
Some of the most requested services we perform for clients include: business automations, complex scheduling, travel planning, directed research, inbox management, project management, contact management, expense tracking and reporting as well as personal requests, just to name a few! We are also up to speed on all of the latest technology, so our clients constantly turn to us as their primary resource to suggest and implement the most relevant new business tools. You’d be surprised with all we can assist you with, just ask!
-
What services does Delegate NOT offer?
The best way to think about this is that Delegate is the execution side of your ideas. For example, we do not offer creative (examples incl. copywriting, web design, graphic design), sales and marketing-related outbound calling, and bookkeeping services. As for the consultative part of our service, we focus solely on delegation strategies and best practices for executive support. In the case that you need help with something we do not offer, we would be more than happy to recommend services/experts that we may already know and or vet some great options that will meet your needs.
-
I want more than just great service but someone that keeps a similar culture as me. What makes Delegate tick as a company?
Our core values are as follows:
- Innate spirit of helping others
- Enthusiasm for excellence
- Support and Respectfully Challenge One Another
- Do what we say
- Professional Authenticity
Learn more about us HERE.
-
What types of clients do you typically work with?
At Delegate we focus on executive strategic support for highly successful entrepreneurs, executives, and their teams in almost any industry. We look to work with clients who (1) understand the leverage and ROI that effective delegation provides and (2) are clear about their goals and what they are trying to achieve.
*We currently do not support the Wealth Management/Financial Advisory industry.
*We Currently Support Clients in North America Only