There are many ways! First, Delegate works in a teamed approach. We have structured our service to create redundancy so that you are not relying on one single individual to cover your support needs. This means that as you grow, you’ll never need to find, manage or train a support resource again!
Second, Delegate takes a consultative approach to delegation. A Virtual Assistant is a task-based resource, where YOU have to identify and manage the delegation and the deliverable. At Delegate, we structure the delegation for you based on your unique goals and help identify the leverage points that will give you the most ROI.
That approach to delegation coupled with the third element, accountability which translates to reliable, proactive support is what really creates leverage for you and your team. Our team helps clients and their teams each week stay accountable to their most important work.
Learn why you need more than a Virtual Assistant HERE.
Delegate Solutions offers a 30-day money back guarantee. If you are not satisfied within the first 30 calendar days of service, just let us know and we will give you a full refund on your first month’s service.
We pride ourselves on home-growing our talented, seasoned and professional team. All of our Associates are Delegate Certified. This means:
We have perfected our hiring formula to ensure the best fit for our service deployment. Our team is thoroughly vetted and trained by our team for many months before they ever interact with our clients. In fact, we hire less than one percent of the applicants who would love to join our team. Learn about this month’s Delegate Solutions Rockstars HERE.
Clients contract with us in retainer agreements. Retainer clients have a consistent monthly need for support. They maintain their volume each month and require regular (usually daily) maintenance for ongoing, recurring tasks. Clients in retainer agreements commit to a specific number of hours per month and the hourly rates are discounted. Retainer arrangements start at 25 hours per month.
Our work is time-based and we track our time by the minute. It’s good to have a sense of your volume needs, but if you don’t we can help you figure that out. All of our clients sign a client agreement and pre-payment is required to begin services. We also offer the convenience of auto-billing.
Absolutely. It’s rare that this doesn’t happen in our work with clients. We feel it’s the best way to support you seamlessly with your network of relationships. Delegate is not responsible for expenses incurred with this type of email setup.
Delegate Solutions holds standard business hours, Monday through Friday 8am-5pm based on where the team is located. Our headquarters are on EST. You are free to reach out to your dedicated team members at anytime, however if after hours, they will promptly respond back the next business day. We encourage our team (as well as our clients) to take a break from their work to recharge on nights and weekends to spend time with the people that matter most, family and friends.
We do! Delegate Solutions closes on the following days so our team can take a free day:
*Additionally, we support and encourage our team members to observe major holidays that are important to their cultural and religious backgrounds.
At Delegate we focus on executive strategic support for highly successful entrepreneurs, executives and their teams in most any industry. We look to work with clients who (1) understand the leverage and ROI that effective delegation provides and (2) are clear on their goals for what they are trying to achieve.
*We currently do not support the Wealth Management/Financial Advisory industry.
Service programs vary from client to client. We are “goals-focused delegation strategists”, so we are always looking to develop support strategies that are in line with what you are trying to achieve. We also look at tasks you are doing that you don’t enjoy or that don’t need to be done by you and incorporate that into our strategy. This can change and adapt over time as you grow.
Some of the most requested services we perform for clients include: business automations, complex scheduling, travel planning, directed research, inbox management, project management, contact management, expense tracking and reporting as well as personal requests, just to name a few! We are also up to speed on all of the latest technology, so our clients constantly turn to us as their primary resource to suggest and implement the most relevant new business tools. You’d be surprised with all we can assist you with, just ask!
The best way to think about this is that Delegate is the execution side of your ideas. For example, we do not offer creative (examples incl. copywriting, web design, graphic design), sales and marketing-related outbound calling, and bookkeeping services. As for the consultative part of our service, we focus solely on delegation strategies and best practices for executive support. In the case that you need help with something we do not offer, we would be more than happy to recommend services/experts that we may already know and or vet some great options that will meet your needs.
Our core values are as follows:
Learn more about us HERE.
At Delegate we focus on executive strategic support for highly successful entrepreneurs, executives, and their teams in almost any industry. We look to work with clients who (1) understand the leverage and ROI that effective delegation provides and (2) are clear about their goals and what they are trying to achieve.
*We currently do not support the Wealth Management/Financial Advisory industry.
*We Currently Support Clients in North America Only
Headquartered in Philadelphia, PA
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