DECEMBER 2019 – ROCKSTAR OF THE MONTH
At Delegate Solutions, we believe our greatest assets are our Team Members.
They have all come to us with executive level experience, a love of helping others succeed and an innate affinity for our methodology.
Our process is simple: Our Leadership team nominates one team member who has really raised the bar for excellence in client satisfaction and diligence in following our internal processes over the past month. Next, our entire team gets to nominate one of their peers for their embodiment of our core values (as outlined in our manifesto). While every member of our team is outstanding, we are proud to publicly honor them individually each month for their exceptional qualities.
Leadership Nominated Rockstar is:
AMBER L.
Why she’s chosen:
Amber is this month’s Leadership Nominee for RockStar! We have a team of amazing professionals, all of whom love helping others succeed. This month’s RockStar, Amber, shines brightly every day. Clients tell us with each check-in, how amazing she is. She manages a full workload, excels at what she does, all with a sweet disposition and a winning smile.
The whole team knows they can count on Amber to jump in when needed. Nothing falls through the cracks with Amber, and within short order, everything has been efficiently taken care of. The friendly, joyful nature she brings to Delegate are true examples of our core values in motion. We love Amber and are so proud to have her on our team. Xoxo Amber
Peer Nominated Rockstar is:
ILENE
Why she’s chosen:
Ilene is this month’s Peer Nominee choice for Rockstar! Her teammates share how amazing Ilene is over and over again stating:
“Ilene is wonderful to work with! She’s always calm and willing to help. I am so grateful to be on a team with her!”
“Ilene is a great team member that adds a lot of value!”
“Ilene has been my rockstar. So patient and kind!”
“Ilene is an amazing partner and I am so lucky to work with her! Her positive energy radiates to those around her.”
We couldn’t say it any better than that…Congrats, Ilene! We love you. XOXO
How we select our Rockstar:
One member is chosen by the Leadership Team based on their:
1-Contribution to our Shared Learning
2-Attention to detail with our internal reporting process
3-Support with new team members
4-Attendance at our weekly team meetings and Monthly Training
And the 2nd ROCK STAR is chosen by their peers
Because of their demonstrated connection to at least one of our core values —
• Operate with honesty and integrity
• Proactively seek ways to create value for our clients
• Act as generous, friendly, resourceful problem solvers
• Create a wow experience for our clients
• Remain goals-focused honoring our commitments
Check out previously nominated Delegate Solutions Rockstars!